Terms & Conditions

Welcome to the 360 Bia Óg website. By accessing or using this website, you agree to abide by these Terms & Conditions. These terms govern your use of the website, including all content, features, and services offered.

If you do not agree with these Terms & Conditions, you must cease using the website immediately.

Purpose of Use
This website is intended to provide information about 360 Bia Óg services, including menus, nutritional standards, and school partnerships. Any unauthorised use, such as for commercial gain or malicious purposes, is strictly prohibited.

 

Prohibited Activities
Users agree not to:

Disrupt the operation or security of the website.
Use automated systems (e.g., bots or crawlers) to access the website.
Upload viruses, malicious code, or engage in any activity that may harm the website’s functionality.

 

Intellectual Property
All content, images, designs, and logos on this website are owned by 360 Bia Óg or used under licence. Reproduction, distribution, or commercial use without prior written permission is prohibited.

Purpose of the Portal
The Parent Portal allows parents or guardians to select meals, manage dietary preferences, and review allergen information for their children.

 

Accuracy of Information
Parents must ensure that all information provided, including dietary needs and allergies, is accurate and kept up to date.

 

Meal Selection Deadlines
Changes to meal selections must be made in accordance with the deadlines specified in the Parent Portal. Changes outside of dietary restrictions may take up to two weeks to process due to supplier and kitchen timelines.

 

Portal Access
Access to the Parent Portal is for authorised users only. Users must not share login credentials or allow unauthorised access to their accounts.

 

Data Security
We use industry-standard encryption to protect your personal information. However, users are responsible for safeguarding their login credentials.

Menu Variability
Menus are updated seasonally and subject to ingredient availability. While we strive to provide accurate descriptions, minor variations may occur in ingredients or preparation.

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Allergen Information
All menu items are labelled with allergen information in compliance with EU food safety standards. Parents can review this information in the Parent Portal. While we take precautions to minimise cross-contamination, we cannot guarantee the complete absence of allergens.

 

Religious and Dietary Preferences
We accommodate dietary restrictions. For specific requests, please contact our team through the Parent Portal.

Partnership Overview
Schools interested in joining the 360 Bia Óg programme are encouraged to contact our team to begin the application process. We’ll work with you to ensure all requirements are met efficiently and effectively.

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Terms of Service
Specific terms and conditions for schools, including delivery logistics, invoicing, and operational procedures, will be outlined and agreed upon as part of the onboarding process in alignment with the guidelines of the national school meals programme.

 

Support for Schools
We are committed to working closely with schools to provide a seamless, stress-free service, ensuring all aspects of the programme are implemented smoothly for staff and students alike.

Providing Feedback
Feedback submitted via the website or Parent Portal helps us improve our services. By providing feedback, you grant 360 Bia Óg the right to use this information for service enhancement without obligation to compensate you.

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Complaints Handling
Formal complaints can be submitted through the “Contact Us” page. We aim to respond to all complaints within five business days.

Personal Data Collection
We collect and store personal data in accordance with our Privacy Policy. This includes information provided during registration, meal selection, and contact inquiries.

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Data Usage
Data is used exclusively for service delivery, customer support, and improving user experience. We do not share personal data with third parties unless required by law.

 

Parental Consent
Parents must ensure that they have consent to provide personal information about their children, including dietary preferences and allergen details.

Service Availability
While we strive for uninterrupted service, 360 Bia Óg is not responsible for technical issues or interruptions caused by factors beyond our control.

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Food Quality and Safety
We follow strict HACCP protocols to ensure food safety. However, 360 Bia Óg is not liable for adverse reactions caused by undisclosed allergies or dietary restrictions.

 

Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of this website or our services.

External Links
Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.

 

Endorsements
The inclusion of third-party links does not imply endorsement or responsibility for their content.

Website Updates
We reserve the right to modify website content, features, or these terms at any time. Users are encouraged to review this page regularly for updates.

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Continued Use
Your continued use of the website after changes constitutes acceptance of the revised terms.

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

 

Email: @360schoollunch.ie
Phone: 
Address: