Privacy Policy

At 360 Bia Óg, we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines how we collect, use, and protect information provided by parents, guardians, schools, and other users of our Jitterbeans & 360 Bia Óg platform. We adhere to the regulations set forth by the General Data Protection Regulation (GDPR) and other relevant data protection laws.

By using our services, you agree to the terms of this Privacy Policy.

We collect and process the following types of personal data:

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• Personal Identification Information: StudentID, child’s name, school, class, teacher’s name, and dietary preferences.

• Parent/Guardian Information: Name, email address, and communication preferences (if provided).

• Order Details: Meal selections and order preferences made through the platform.
   

Sensitive Data
We collect dietary requirements and allergen information only when necessary to ensure that meal provisions meet the child’s health and safety needs. This sensitive data is handled with special care to ensure it is protected.

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We collect and use personal data for the following purposes:
 

• To Process Meal Orders: We use Microsoft Forms to collect meal preferences and dietary information from parents and guardians. This data is securely transferred and managed within our platform to prepare and deliver meals in line with these requirements.
   

• Communication: We communicate with parents and guardians to confirm orders, notify about changes, and provide important service updates.
   

• Service Improvement: Anonymised data may be used to improve our service offerings, such as menu development and operational efficiency.
   

• User Experience Analysis: We use Google Analytics to analyse user interactions with our platform to improve the user experience. Google Analytics collects anonymised data, such as device type and browser type.

The lawful bases for processing your personal data under GDPR are:
Consent: We process personal data based on the consent provided by parents/guardians when they register on our platform through the school’s provided link.
Contractual Obligation: Data is processed as part of fulfilling our service contract with the schools.
Legitimate Interest: In some cases, data processing is based on our legitimate interest in improving service delivery, user experience, and communication efficiency.

We take privacy seriously and do not sell or share personal data with third parties, except in the following cases:

Service Providers: We may share data with service providers (e.g., logistics partners) who assist us in delivering our meals. These partners are required to adhere to strict confidentiality agreements and comply with GDPR.

Schools: We may share relevant information with schools to ensure smooth service delivery and compliance with dietary restrictions.

Google Analytics: We use Google Analytics to analyse the use of our platform. Google Analytics anonymises data and does not include personal identifying information. You can learn more about how Google Analytics uses data here.

Legal Compliance: If required by law, we may disclose personal data to comply with legal obligations or protect the rights, property, or safety of 360 Bia Óg or others.

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Data Retention

We retain personal data for as long as is necessary to provide our services and fulfil our legal obligations. Once data is no longer needed, it will be securely deleted or anonymised.

As a data subject, you have the following rights under GDPR:

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• Access: You have the right to request access to your personal data that we hold.

• Rectification: You may request correction of any incorrect or incomplete data.

• Erasure: You can request the deletion of your data when it is no longer necessary for us to hold it.

• Restriction: You may request that we restrict the processing of your personal data under certain circumstances.

• Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

• Objection: You have the right to object to the processing of your data in certain situations.
  
   

To exercise any of these rights, please contact us at vincent@360dungarvan.ie

We implement a variety of security measures to ensure the protection of your personal data, including:

Encryption: Data transmitted through our platform is encrypted to protect against unauthorised access.

Access Controls: Only authorised personnel have access to personal data, and they are trained on GDPR compliance and data protection best practices.

Regular Audits: We conduct regular audits to ensure our data protection systems and processes remain robust and compliant.

Our platform uses cookies and similar tracking technologies to enhance the user experience. Cookies allow us to remember your preferences and improve our platform’s functionality. We also use Google Analytics to track anonymised data about how users interact with our platform, helping us optimise our services.
You can manage your cookie preferences through your browser settings, or opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be communicated through our platform, and the effective date will be updated accordingly.

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: vincent@360dungarvan.ie
Phone: (058)44537